Returns
If you are not happy with your purchase from Odyssey Activewear, you can return the item(s) within 30 days of receiving your order.
GENERATE A FREE RETURNS LABEL
We’re happy to announce we can now cover return postage costs by providing a FREE Royal Mail Tracked returns label. Don’t forget to include a copy of our Returns Form so we can identify your order.
(Applicable to UK customers only)
Return for an exchange
Exchange Option A
Return your original order with details of the items and sizes you would like instead written on our returns form. Upon receiving your return, we will manually create a new order and post the replacement items free of charge to the delivery address on your original order.
Exchange Option B
To receive your preferred items slightly quicker, submit a new order yourself and simply return the original order for a full refund. Please write a note on our returns form to let us know you have already ordered your new items, just so we know you were happy with the products overall!
Return for a refund
Mark the ‘Refund’ section on our returns form alongside any items you wish to be refunded and return your order back to us. The funds will be returned via the payment method used for your order within 7 days from receipt of return.
Faulty or Incorrect Items
Please contact us if you need to return an item under unusual circumstances, we will do our very best to resolve any problems!
Refund Policy
To be eligible for a refund or exchange, your item(s) must be returned in an identical condition to how you received it: Unworn, unwashed, free of bodily odours or fragrances and in its original product packaging. Returns that do not meet this criteria may be refused. We recommend wearing an undergarment for the first test fit to minimise skin contact.
